Last Updated: December 15, 2024

Introduction

Handcraft Haven ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at Giftsartboutique.cv, use our services, or interact with us.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account or access our patterns library
  • Make a purchase or place an order
  • Subscribe to our newsletter or marketing communications
  • Participate in our crafts club or events
  • Contact us through our contact form or customer service
  • Complete surveys or provide feedback

This information may include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address and geolocation data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Search terms used to find our website

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders
  • Providing customer service and support
  • Sending you transactional emails and order confirmations
  • Responding to your inquiries and requests
  • Sending marketing communications (with your consent)
  • Improving our website and services
  • Analyzing usage patterns and trends
  • Preventing fraud and enhancing security
  • Complying with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and data analytics.
  • Legal Requirements: We may disclose information if required by law, court order, or government regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with your explicit consent for specific purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided at the end of this policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and browsing behavior. For more detailed information about our use of cookies, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Handcraft Haven
2531 W 62nd Ct
Denver, CO 80221
United States
Phone: +1 (720) 434-9343
Email: welcome@giftsartboutique.cv